Before following any of these steps, the first precautionary measure you need to take is to make sure that under the stock messager (Messaging App that comes with the phone), go to "Settings" and at the top you'll see under "Storage Settings" there is a check mark next to "Delete Old Messages." Make sure it is unchecked. You also have the option to specify how many texts you want to save, so you don't have to keep all of your texts for ever. Once you uncheck this box, follow the next steps below.
Explanation: The reason why text logs get randomly erased is because (without knowing it) users are recieving notifications from several texting apps, making the database which manages incoming information overflow. This leads to the texting apps either not responding, force closing, or both. To eliminate this problem and to keep your text logs safely intact, follow the easy steps outlined in this video:
No comments:
Post a Comment